Product Design Lead on Athelas Air, Commure's AI powered electronic medical records (EMR) solution. Contributing to and overseeing 20+ projects spanning from core surface revamps to the introduction of key competitive features.

Led the full design overhaul of the Air Calendar, resulting in significantly improved admin efficiency and yielding a 90% positive adoption rate across all live customers.

‍Integrating LLMs-powered capabilities into patient management and medical documentation experiences via in-product assistant, and other efficiency driven features for improved documentation accuracy and task optimization, allowing healthcare providers to re-focus their energy on patients.

Actively contributing to quarterly roadmapping by identifying strategic design initiatives that drive business goals and help us ensure our product out-performs competitors in both system efficiency and emotional experiences.

Working directly with real customers, product managers, operations teams, and engineering managers to discover user and business challenges. Turning these findings into innovative solutions that improve the efficiency in patient documentation, appointment scheduling, patient communication and management, and more.

Oversaw and executed significant UX-focused overhauls of 4+ major product surfaces (“The Visualizer,” data upload, “The Analysis Toolkit,” and a navigation overhaul, etc.) with measurable impact on the user experience.

Collaborated often and effectively with engineering, product, and business teams to launch 20+ new features and/or continuous product improvement projects of all sizes.

Owned UX-focused projects from start to finish; engaging in scope definitions, user-goal identification, iterative concept development via user-flows/information hierarchies/sketching/wireframing, design validation via prototypes/usability testing, and establishing standard procedures for design <> development handoff.

First Enable Medicine product designer and UX lead for all user-facing product surfaces. Strategizing long-term design direction for the cloud-based Enable Medicine products.

Initiated the push for and subsequent management of an internal design system to boost design/development efficiency and establish unified usability, look, and feel throughout product experiences (includes component library, usage guidelines, branding guide, color palettes, typography libraries, custom icon library).

Incorporated UX best practices into the standard feature development cycle, including early stage user input and usability testing with low, mid, and high-fidelity prototypes before launch.

Formally establish first company design system to promote robust and consistent product design and development in the future.

Redesigned Raven.ai’s Sense™️ product from the ground up to drastically improve user experiences, system-user communication, and refined visual appearance and intuitiveness.

Manage user experience and interaction design decisions across multiple product platforms, physical environments and devices.